beaTunes News

Sunday, July 15, 2007

Problems with iTunes 7.3.1 and QuickTime 7.2

iTunes logoA couple of days ago Apple released iTunes 7.3.1 and QuickTime 7.2.

beaTunes works fine with both new versions, if they are installed correctly. Unfortunately it looks like the iTunes/QuickTime update procedure doesn't always work the way it should. Long story short - some of you might have encountered the following error when starting beaTunes:

A fatal error occurred during initialization: java.lang.NoClassDefFoundError:quicktime/internal/jdirect/Linker

If you are on OS X, you will need to re-install QuickTime. Just download it from Apple. Install it. Things should be fine.

If you run Windows, re-install beaTunes, try whether it works, if not, re-install QuickTimes and re-install beaTunes again.

If you are still encountering issues, please email our support.

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